Get in Touch With Us

If you have a question about anything we publish, spotted something that needs a second look, or want to raise a concern about a casino not on GamStop, this is the page to use. Below is how our team can be reached and what kind of enquiries we handle.

How to Reach the Editorial Team

The best way to contact us is by email at [email protected]. We read every message that comes in and try to respond within two working days. If your enquiry relates to a specific review, bonus term, or casino mentioned on the site, please include the page or casino name so we can locate the right context quickly.

We are a small editorial operation, not a call centre for any of the casinos we review, so we cannot process deposits, withdrawals, or account issues on a reader's behalf. If your enquiry is about your own account with a specific operator, that request needs to go to the casino's own support team directly.

What We Can Help With

• Content questions — clarification on how we describe wagering requirements, game contribution, minimum deposits, or withdrawal processing times on our Best Non GamStop Casinos 2026 guide or elsewhere on the site.
• Corrections — if a bonus figure, licensing detail, or payment method we've listed for Betmica, Kikibet, Betninja, or any other reviewed brand looks out of date, tell us and we'll check it.
• Story suggestions — topics you'd like covered in more depth, such as KYC checks, self-exclusion, or how shared casino and sportsbook wallets work.
• Partnership or editorial enquiries — if you represent a casino, software provider, or industry organisation, introduce yourself and outline what you have in mind.
• Concerns about gambling harm — if you or someone you know is struggling, say so in your message and we will point you towards GamCare or other independent support services.

What This Site Does — and Doesn't — Do

We publish research-based reviews and guides about non GamStop casinos for UK readers, covering areas such as casino bonuses, wagering requirements, payment methods, game selection, and sports betting features. Our aim is to help readers understand the offers, restrictions, and protections involved before they make their own decision.

We are not a licensing body, a regulator, or a dispute resolution service. Casinos operating outside GamStop and outside UK Gambling Commission oversight typically hold licences from other jurisdictions, and the consumer protections that apply to UK-licensed operators do not automatically extend to them. If you have a dispute with an operator, our team cannot intervene on your behalf, but we're happy to explain generally how complaints procedures and self-exclusion tools tend to work in this space.

What Happens After You Send a Message

Every message is read by a real person on our editorial team, not answered by an automated system. Our target is to reply within two working days, though this can stretch during busier periods. If your enquiry needs input from more than one person — for example, a correction that touches both a review and a comparison table — it may take a little longer, and we'll let you know if that's the case.

Keeping Our Content Accurate

Our reviews and guides, including the rankings you'll see on pages such as Best Non GamStop Casinos 2026, are based on research into published terms, licensing information, and payment details available at the time of writing. Terms at individual casinos change, sometimes without much notice, so reader feedback genuinely helps us keep pages current. If something you read here doesn't match what you found on a casino's own site, please let us know.

Editorial ratings shown on this site reflect our own assessment of factors such as bonus terms, game range, and payment options — they are not customer review scores, and commission arrangements with any operator play no part in how a casino is ranked.

Getting in Touch

Whether it's a quick question about a wagering requirement or a longer note about something you think we've got wrong, we'd rather hear from you than have you leave with an unanswered question. Email us whenever it suits you, and we'll get back to you as soon as we reasonably can.